We've been winning awards since 1986 and we're honoured to receive them! Take a look at a selection of our awards below.
Awards 2024
Skytrax World Airline Awards
Our London Heathrow Clubhouse ranked third in the Business Class Lounge of the Year category
Skytrax World Airline Awards
17th in World's Best Airline category
5th in Best Premium Economy category
7th in Most Family Friendly Airline category
CAA punctuality data (from 2023)
Virgin Atlantic was the 2nd most punctual airline in 2023, with an average delay of just 13 minutes
Virgin Atlantic was the top performing airline that flies internationally
Purpose EMEA Awards (shortlist)
Virgin Atlantic X Guide Dogs has been shortlisted for 'Collaboration - Best equality and inclusion campaign'
APEX Best In Airline Awards
Best Overall Airline in Europe (4th year in a row)
BTN Business Travel Awards (shortlist)
Travel Partner of the Year - Long Haul Airline Achievement in Diversity, Equality and Inclusion
Newsweek Readers' Choice Awards
Best Airport Lounge (London Heathrow Clubhouse)
The Business Travel People Awards (shortlist)
Lindy Dowling shortlisted for Account Manager of the Year
Jon Hilton shortlisted for the DE&I Champion Award
The Global Sales Team, Agency and Corporate are shortlisted for Account Management Team of the Year
Flight100 is shortlisted for Sustainability Champion
Genesys Customer Innocation Awards
Customer Experience Innovator winner for Enterprise category
Institute of Customer Service
Best Use of Customer Insights
Awards 2023
25th Annual Welsh Contact Centre Awards
Large Customer Centre of the Year
Which? Small / Medium Customer Centre of the Year
USA Today's Reader's Choice Awards
Vera placed Top 10 in best inflight entertainment
Business Travel Awards Europe
Achievement in Diversity, Equity and Inclusion
Travel Partner of the Year - Long-Haul Airline
PR Week UK Awards
Best Integrated Campaign for our Be Yourself campaign and gender-neutral uniforms
2023 World Travel Awards
Best Economy Cabin in Europe
The Sun Travel Awards
Best Long-Haul Operator
The Business Traveller Awards
Best Premium Economy Class
The Times and Sunday Times Travel Awards
Editor's Choice Award from Claire Irvin
APEX Official Airline Ratings
5* Global Airline Rating for the 7th year running (the only British airline to have achieved this milestone)
APEX Passenger Choice Awards
Best Airline in Europe (3rd year in a row)
Skytrax World Airline Awards
Best Business Class in Europe
Best Premium Economy in Europe
Most Family Friendly Airline in Europe
IATA Diversity & Inclusion Awards
Diversity & Inclusion Team
Provoke's Sabre EMEA Awards
Gender Identity Campaign won Superior Achievement in Brand Building, and Superior Achievement in Measurement and Evaluation
Burberry British Diversity Awards
Passport to Change programme won Social Mobility Initiative of the Year
Burberry British Diversity Awards
Virgin Atlantic's Gender Identity Policy Campaign won Marketing Campaign of the Year
Travel Weekly UK Globe Travel Awards
Best Long-Haul Airline
Awards 2022
Skytrax World Airline Awards
World's Best Business Class Lounge
World's Best Premium Economy Class
Newsweek
Ranked numer one in the UK's Top 100 Most Loved Workplaces
APEX Official Airline Ratings
5* Global Airline Rating for the 6th year running (making us the only British airline to have achieved this milestone)
APEX/IFSA
Best Product or Service for 'The Booth', our social space flying on the Airbus A350 leisure configuration
APEX Passenger Choice Award
Best Overall Airline in Europe
Disability Confident
Awarded the next level of the Disability Confident accreditation
Recruitment Industry Disability Initiative Awards
Best Inclusive Recruitment Campaign
Greatest Impact Award
Gay Travel Awards
Winner in the airline category
Awards 2021
Skytrax 2021 COVID-19 Airline Excellence Awards Winner More information
Skytrax World’s Best Premium Economy Class Airlines 2021 (1st place) More information
AirlineRatings.com Top 20 Airlines in the World (Virgin Atlantic named #7) More information
Airline of The Year Award 2021 - TTG Travel Industry Award More information
Virgin Atlantic has received a 5* Global Airline Rating in the 2021 APEX Official Airline Ratings for the 4th year running. This makes us the only British airline to have achieved this amazing milestone. Over the past year, APEX certified nearly one million flights rated by passengers across more than 600 airlines from around the world – and we're delighted to say we came out on top!
Virgin Atlantic is incredibly proud to have been awarded Diamond status in Health and Safety by APEX and Simpliflying. This is the highest standard possible, and shows our unwavering commitment to keeping our staff and customers safe and sound throughout the Covid-19 pandemic. Initiatives like our complimentary Covid-19 insurance cover, our pre-flight testing, and our efforts to create the safest customer journey possible have helped us reached this fantastic achievement.
Awards 2020
God save the points
Winner of the best UK airline for on time flights
Airline ratings
Number 12 in the top 20 safest airlines
The Best of Travel,
According to Travellers
KAYAK analysed millions of reviews from 2019 to 2020, from the experiences of travellers all over the world, and we are delighted to have acheived so many awards including the number 1 spot in the 'Best airline' category in 2020.
KAYAK Travel Awards 2020
Best airline
Best airline boarding
Best airline comfort
Best airline crew
Best airline entertainment
Best airline food
Best baggage service
Number 1 in the United Kingdom for all KAYAK awards listed above
Awards 2019
Global Five Star Award by Apex
Britain's only Airline to be awarded this
Skytrax World Airline Awards 2019
World's Best Premium Economy Class
British Travel Awards 2019
Best Airline for Economy Class
TripAdvisor Travellers Choice Awards 2019
Best major airline
News UK 2019 Awards
Best airline
Awards 2018
TripAdvisor Top Airlines in Europe
Best Major Airline
Tourism for Tomorrow Awards
Innovation award for our sustainable onboard food and drink programme with Sustainable Restaurant Association
Business Travel Awards
Best Corporate Social Responsibility Programme
edie Sustainability Leaders Award
Emplyee Engagement Award for Captain's Fuel Efficency Study
Awards 2017
edie Sustainability Leaders Awards
Sustainable Transport and Travel Award for our Sustainable Aviation fuel partnership with LanzaTech
Awards 2016
Business Travel Awards
Best Corporate Social Responsibility Programme - Winner
Awards 2015
Data StoryTelling awards
Winner of the Real-time data automation award
World Travel Awards
Europe's leading airline to North America
M&IT Awards
Silver - Best airline for groups
Awards 2014
Wearable Technology Show
Smart Technology Award
Future Travel Experience Awards
Best Passenger Assistance Initiative
Travolution Awards
Best Airline Website as voted for by consumers
Awards 2013
Online Retail Awards
Winner of the conveted ORA Prix d'OR (top accolade)
Best Leisure & Travel Website
World Travel Awards 2013
Our London Heathrow clubhouse lounge, crowned winner of Europe's leading airline lounge 2013
BIMA Awards 2013
Commended - Website User Experience
Digital Impact Awards
Bronze - Best use of digital in the travel and leisure sector
Awards 2012
Chartered Institute of Marketing's Travel Industry Group Awards
Travel Brand of the Year
Campaign of Year
Best TV Commercial
Best Press Campaign (Upper Class)
Best Website (VSFlyinghub - our global trade website no VAA.com)
Best Brochure - Little Red Book - our interactive online Flying Club brochure