The Best of Travel,
According to Travellers

KAYAK analysed millions of reviews from 2019 to 2020, from the experiences of travellers all over the world, and we are delighted to have acheived so many awards including the number 1 spot in the 'Best airline' category in 2020.

KAYAK Travel Awards 2020

  • Best airline
  • Best airline boarding
  • Best airline comfort
  • Best airline crew
  • Best airline entertainment
  • Best airline food
  • Best baggage service
    • Number 1 in the United Kingdom for all KAYAK awards listed above

Awards 2021

Virgin Atlantic is incredibly proud to have been awarded Diamond status in Health and Safety by APEX and Simpliflying. This is the highest standard possible, and shows our unwavering commitment to keeping our staff and customers safe and sound throughout the Covid-19 pandemic. Initiatives like our complimentary Covid-19 insurance cover, our pre-flight testing, and our efforts to create the safest customer journey possible have helped us reached this fantastic achievement. ​

Virgin Atlantic has received a 5* Global Airline Rating in the 2021 APEX Official Airline Ratings for the 4th year running. This makes us the only British airline to have achieved this amazing milestone. Over the past year, APEX certified nearly one million flights rated by passengers across more than 600 airlines from around the world – and we're delighted to say we came out on top!

Awards 2020

  • God save the points
    • Winner of the best UK airline for on time flights
  • Airline ratings
    • Number 12 in the top 20 safest airlines

Awards 2019

  • Global Five Star Award by Apex
    • Britain's only Airline to be awarded this
  • Skytrax World Airline Awards 2019
    • World's Best Premium Economy Class
  • British Travel Awards 2019
    • Best Airline for Economy Class
  • TripAdvisor Travellers Choice Awards 2019
    • Best major airline
  • News UK 2019 Awards
    • Best airline

Awards 2018

  • TripAdvisor Top Airlines in Europe
    • Best Major Airline
  • Tourism for Tomorrow Awards
    • Innovation award for our sustainable onboard food and drink programme with Sustainable Restaurant Association
  • Business Travel Awards
    • Best Corporate Social Responsibility Programme
  • edie Sustainability Leaders Award
    • Emplyee Engagement Award for Captain's Fuel Efficency Study

Awards 2017

  • edie Sustainability Leaders Awards
    • Sustainable Transport and Travel Award  for  our Sustainable Aviation fuel partnership with LanzaTech

Awards 2016

  • Business Travel Awards
    • Best Corporate Social Responsibility Programme - Winner

Awards 2015

  • Data StoryTelling awards
    • Winner of the Real-time data automation award
  • World Travel Awards
    • Europe's leading airline to North America
  • M&IT Awards
    • Silver - Best airline for groups


Awards 2014

  • Wearable Technology Show
    • Smart Technology Award
  • Future Travel Experience Awards
    • Best Passenger Assistance Initiative
  • Travolution Awards
    • Best Airline Website as voted for by consumers

Awards 2013

  • Online Retail Awards
    • Winner of the conveted ORA Prix d'OR (top accolade)
    • Best Leisure & Travel Website
  • World Travel Awards 2013
    • Our London Heathrow clubhouse lounge, crowned winner of Europe's leading airline lounge 2013
  • BIMA Awards 2013
    • Commended - Website User Experience
  • Digital Impact Awards
    • Bronze - Best use of digital in the travel and leisure sector

Awards 2012

  • Chartered Institute of Marketing's Travel Industry Group Awards
    • Travel Brand of the Year
    • Campaign of Year
    • Best TV Commercial
    • Best Press Campaign (Upper Class)
    • Best Website (VSFlyinghub - our global trade website no
    • Best Brochure - Little Red Book - our interactive online Flying Club brochure
  • Travolution Awards
    • Best Airline Website