Supporting the NHS, our people and our customers

We wanted to take a moment to share some positive news with you. It’s so important to shine a light on all the good happening in the world right now, and to be grateful for the people who are keeping us all going.

Our NHS have been incredible on the frontline of the fight against Covid-19, and we're deeply proud we’ve been able to play a small part in supporting them. The efforts of our people have amazed me, every single day. So we’ve been sharing the love, and the gratitude, in our big red thank you video below.

Supporting our NHS

More than 250 of our cabin crew are volunteering at the NHS Nightingale Hospitals, while others have stepped in as emergency call handlers. We’re also involved in the brilliant Project Wingman, creating a first class experience for NHS workers in hospital rest areas.

Transporting essential medical supplies

Working in partnership with the Department of Health and Social Care and the NHS, in April we’ve already flown more than 150 tonnes of crucial medical supplies from Shanghai back to the UK to help protect our NHS heroes. Find out more

Helping local communities

Our amazing people from across the company have been using their time to contribute to the community and fill essential roles. There are hundreds of examples, from working at supermarkets, driving for delivery companies, volunteering with the Red Cross and so many more.

Bringing UK citizens home

Working closely with the Foreign & Commonwealth Office, we’ve brought home 3,171 UK citizens on repatriation flights so far. You can find out more about the latest advice on how to book onto an FCO repatriation flight here.

Implementing flexible booking changes

With thousands of our customers affected by travel restrictions and cancellations, we’ve been working tirelessly to support everyone, as quickly as we can. So far we’ve helped more than 30,000 customers change their trips. We wanted to help people in this uncertain time by being as flexible as possible, so we have a range of options that you can choose from.

Launching our virtual Flight School

We know there are plenty of people out there who are missing the joy of flying as much as us. So we created Virgin Atlantic Flight School. Our first week of lessons included sessions with a pilot, cabin crew, engineer and cabin designer. We’ve got lots more coming up, from how we make sure every aircraft is sparkling clean and safe to fly, to how one of our retired 747s has taken people into space. Head to our Instagram account to catch up.