Virgin Atlantic reopens Clubhouse at New York JFK airport
- From 19th July, Upper Class customers and Flying Club Gold members can once again enjoy access to the airline’s award-winning Clubhouse at JFK
- Enhanced measures have been put in place to ensure the health and safety of customers, while the Clubhouse continues to offer its renowned hospitality
- New partnership with Plaza Premium Group brings an enhanced customer experience
Virgin Atlantic is delighted to announce the reopening of its Clubhouse at New York JFK airport from 19th July 2021.
Upper Class customers, Flying Club Gold members as well as Delta's Gold, Platinum, and Diamond Medallion members, can once again enjoy access to the airline’s flagship North America lounge enjoying a complimentary a la carte menu featuring five-star dining, tapas dishes and afternoon tea plus a wide selection of cocktails, wine and soft drinks.
Customers visiting in the morning can choose from a selection of breakfast favourites including eggs benedict, avocado on toast and a full English breakfast and for those visiting later in the day, the chicken tikka masala and the famous vegan Beyond Burger are on offer, washed down by a selection of beverages including the iconic Virgin Redhead cocktail.
The Clubhouse experience has been tailored to ensure the safety of customers. Customers will be encouraged to remain in their seated areas and enjoy table service from the Clubhouse team.
In addition, Virgin Atlantic is pleased to announce a new partnership with Plaza Premium Group which will now be responsible for the day to day running of the JFK Clubhouse under the guidance of the Virgin Atlantic team. Virgin Atlantic will also work with Plaza Premium for the Clubhouses in Boston, San Francisco, Washington and Johannesburg once they reopen as travel restrictions around the world start to relax.
Whilst customers will continue to enjoy the Clubhouse experience they know and love, the award-winning Plaza Premium group will bring a wealth of experience to the Virgin Atlantic Clubhouse offering. The Group has won more than 60 accolades in the last five years, including “World’s Best Independent Airport Lounge” for four consecutive years from 2016 to 2019 at the Skytrax World Airline Awards.
Corneel Koster, Chief Customer and Operating Officer commented, “We’re delighted to welcome customers back to our Clubhouse at New York JFK offering the signature Virgin Atlantic experience we know they have missed over the past 18 months. With the friendly faces of our Clubhouse team, enhanced health and safety measures at every touchpoint and our innovative food and beverage offering, we will ensure our customers fly safe and fly well.
“We look forward to expanding our partnership with Plaza Premium Group to our Clubhouses in North America and South Africa. Our shared values of top-notch hospitality, the most hospitable teams in the industry, a pioneering mindset and dedication to innovation will ensure our customers enjoy every moment of their journey as travel restrictions begin to relax and demand for global travel returns fast.”
Bora Isbulan, Chief Commercial Officer, Plaza Premium Group said, “Plaza Premium Group is delighted to be collaborating with Virgin Atlantic, one of the world’s most innovative and respected airline brand, in offering seamless services in their Clubhouses. With 22 years of experience in creating exquisite, award-winning airport moments, the PPG team look forward to serving Virgin Atlantic passengers a memorable and deliver each of these signature lounge experiences to life. This unique partnership sees two global travel brands offering the brand’s unique perspectives on airport hospitality, design and service that leaves an imprint with each visit. We are here with aligned mission and goals, joining hands to offer an elevated airport journey in supporting the return of travel. We are looking forward to working with like-minded partners to bring a brand new lounge experience and provide world-class lounge experience in welcoming global travellers.
Virgin Atlantic and Plaza Premium Lounge have also agreed on the co-development of lounges in other key hubs within the airline’s network. Details will be announced at due course.”